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Accidents may happen at unforeseeable moments. Effective and preventive measures can relieve possible burdens arising from any unexpected events that cause financial difficulties to you and your family. Personal Accident Comprehensive Protection Plan ("the Plan"), underwritten by Bank of China Group Insurance Company Limited ("BOCG Insurance"), provides you and your family with comprehensive accidental protection, giving you and your family total peace of mind.

Product highlights

• Comprehensive protection when insured events happened:
  – Personal Accident Protection up to HK$2,000,000
  – Maximum benefit up to HK$4,000,000 for death or permanent total disablement resulting from accident whilst traveling by public transportation or private car, or as a result of landslide.
  – Up to HK$50,000 Medical Expenses Protection (including treatment expenses by bonesetter and Chinese medical practitioner)
• One single policy to cover all family member1, the number of insured child(ren)2 is unlimited.
• If spouse3 or child(ren) is also insured, the benefit amount of all insured person(s) will be based upon the class of occupation of the Proposed Insured and the insured limit under his/her chosen plan.
• Extended protection for the insured child(ren)2 for injury or death caused by the laboratory chemical product, gas leakage and food poisoning happened at school
• Up to 30% "No Claim Renewal Premium Discount" offer4 will be provided to customer upon renewal if no claim has been filed during the period of insurance.
  » 1st renewal year: 10% premium discount
  » 2nd consecutive renewal year : 15% premium discount
  » 3rd consecutive renewal year : 20% premium discount
  » 4th consecutive renewal year: 25% premium discount
  » 5th or above consecutive renewal year: 30% premium discount
• Premium Discount Privilege4 : Upon application of the Plan, if the Proposed Insured is holding a personal accident protection policy with other insurance company under which he is enjoying the "No Claim Renewal Premium Discount" with such other insurance company, upon the Proposed Insured submitting BOCG Insurance with proof of such entitlement as shown in the Proposed Insured's existing policy or renewal notice, the Proposed Insured may enjoy the same premium discount privilege (maximum up to 30%) under his new policy with BOCG Insurance.

Instant Approval and 15-day Policy Review Period

If your application is approved instantly and each insured item is confirmed to be in effect, the policy will be issued around 14 working days5 upon receipt of application by BOCG Insurance. You may download the terms and conditions, and exclusions in respect of the relevant policy from BOCG Insurance's website within 15 working days5 after each of the insured items is confirmed to be in effect ("Review Period"). If the insured items do not meet your requirements, you can terminate your application by giving a written notice to BOCG Insurance within the Review Period (if you have already received the policy documents, you should return it to BOCG Insurance). If the Insured does not make any claim during the Review Period, all paid premium will be refunded upon termination of the application.

Auto-renewal Service

In respect of each policy year, if no notice of amendment of renewal terms is sent to you from BOCG Insurance prior to the expiration of the policy year, your policy will be automatically renewed simply by your settling the required premium for the upcoming policy year.

Remarks:
1. Family means the Proposed Insured, his/her legally married spouse and their child(ren)2. Insured spouse must be the person whose occupation is under Class 1 or 2.
2. Child(ren) means legitimate child(ren) who is/are unmarried and not at work, and aged between 3 and 17 years old , or a full- time student aged 23 or below. The number of Insured child(ren) is unlimited if "Family" or "Insured and Child(ren)" Plan has been chosen.
3. Spouse means the legally married spouse of the Proposed Insured who is aged between 18 and 65 years old (The policy can be renewed up to 75 years old) and a legal resident holding a valid HKID card and ordinarily residing in Hong Kong. The occupation of the spouse should be under either Class 1 or 2.
4. No Claim Renewal Premium Discount offer and Premium Discount Privilege are calculated on a whole policy basis and provide maximum 30% premium discount during the whole policy period
5. Working days means any days (excluding Saturdays, Sundays and Public Holidays) on which banks are open for business in Hong Kong.


 

 

Eligibility

The Proposed Insured and the insured spouse1 must be the person whose occupation is under Class 1 or 2. The Proposed Insured can choose different plans based on his/her class of occupation.

Class of Occupation Occupation Applicable Plans
Class 1 Occupation A) Persons engaging in indoor or professional, administrative and non-manual works
lawyer, accountant, administrator, clerk, teacher, student, doctor, clinic nurse, dentist, pharmacist, auditor, clergy, stockbroker, etc.		 Plan 1, 2 or 3
B) Persons engaging in outdoor or mild manual works
hospital nurse, housewife, sale representative, domestic helper, outdoor worker, factory supervisor, electronic factory worker, waiter, chauffeur, insurance broker, property agent, hairstylist, messenger, salesman, tailor etc.
Class 2 Occupation Persons engaging in skillful or semi-skillful works, but are not required to use heavy or dangerous machinery:
professional driver (excluding tractor driver or driver transporting goods to and from Hong Kong and the Mainland), printer, garment worker, electrician, petrol station worker, kitchen worker, baker, cleaner (excluding cleaner involving in outside wall works), plumber (excluding plumber involving in outside wall works and working at heights), hawker, security guard etc.		 Plan 1 or 2
(Insurance coverage and premium are identical to that of Insured under Class 1 occupation, but the maximum benefit2 for most items will be reduced by 50%.)

If the Proposed Insured is engaged in other classes of occupation or is an unemployed person and wishes to apply for the Plan, please contact BOCG Insurance for individual underwriting assessment. The occupations listed above are for general illustration purpose only. For any details, please contact BOCG Insurance.

Insured Age

Adult Insured Person must be aged between 18 and 65 years old (The policy can be renewed up to 75 years old). Insured Child(ren)3 should be aged between 3 and 17 years old or as a full-time student(s) aged 23 years old or below. All Insured Persons must be legal residents holding valid HKID card and ordinarily residing in Hong Kong.

Remarks:
1. Spouse means the legally married spouse of the Proposed Insured who is aged between 18 and 65 years old (The policy can be renewed up to 75 years old) and a legal resident holding a valid HKID card and ordinarily residing in Hong Kong. The occupation of the spouse should be under either Class 1 or 2.
2. Maximum benefit: Insured Person aged over 70 is entitled to 50% of the relevant Plan's maximum benefit (excluding for insured item G).
3. Child(ren) means legitimate child(ren) who is/are unmarried and not at work, and aged between 3 and 17 years old , or a full- time student aged 23 or below. The number of Insured child(ren) is unlimited if "Family" or "Insured and Child(ren)" Plan has been chosen.









 

 

Insured Items & Coverage

 
Maximum Benefit1 (HK$)（per Insured Person/per year）
Class 1 occupation
Class 2 occupation
Plan 1
Plan 2
Plan 32
Plan 1
Plan 2
A. Personal Accident Protection
  • Death / permanent total disablement / permanent total loss of both limbs / permanent total loss of sight of two eyes / permanent total loss of one limb or loss of sight of one eye / major burns (Claim calculation is based on the surface area of the burnt) resulting from accident
  • Permanent total loss of hearing of both ears / permanent total loss of speech resulting from accident (Maximum benefits are 75% and 50% of the specified amount respectively)
(This benefit does not apply to any Insured Person who has obtained compensation under Insured item B "Double Indemnity for Accidental Death or Permanent Total Disablement" )
500,000
(100,000
per child)
1,000,000
(200,000
per child)
2,000,000
(400,000
per child)
250,000
(50,000
per child)
500,000
(100,000
per child)
B. Double Indemnity for Accidental Death or Permanent Total Disablement
  • Accidental death or permanent total disablement resulting from traveling by public transportation or private car or landslide (This benefit does not apply to Insured Person aged over 70 and child(ren)3)
1,000,000
2,000,000
4,000,000
500,000
1,000,000
C. Compassionate Death Cash Benefit
  • In the event of an accident causing death of the Insured Person, his or her beneficiary will be entitled to a one-off Compassionate Death Cash
(This benefit is not applicable to child(ren)3)
20,000
40,000
80,000
10,000
20,000
D. Credit Card Outstanding Balance Protection
  • In the event of accidental death of the Insured Person, benefits will be provided against failure in repayment of credit card outstanding balance for spending incurred by the Insured Person during the period of insurance. (This benefit is not applicable to child(ren)3)
10,000
20,000
40,000
5,000
10,000
E. Medical Expenses
  • Medical expenses incurred for bodily injury caused by accident (including medical treatment expenses by specialist, chiropractor and physiotherapy but referral letter from registered medical practitioner is required.) (calculated on the basis of per event)
    - extend to cover any expenses incurred from Chinese medical practitioners and bonesetters, the maximum benefit payable is HK$150 per day (maximum benefit for child(ren)3 is the same as that for insured adult)
12,000
(6,000
per child)


1,000



25,000
(12,500
per child)


1,500



50,000
(25,000
per child)


2,000



6,000
(3,000
per child)


500



12,500
(6,250
per child)


750
F. Home Nursing Allowance
  • If the Insured Person is confined in hospital due to injury caused by accident and being recommended by a registered medical practitioner to have nursing care service received at home after being discharged from hospital, the actual charges reasonably incurred for such services will be payable (up to 31 days per year)
200
per day
(100
per day
per child )
300
per day
(150
per day
per child )
400
per day
(200
per day
per child )
100
per day
(50
per day
per child )
150
per day
(75
per day
per child )
G. 24-hour Emergency Assistance Services and Benefits
(All expenses or services must be pre-approved and directly arranged by the Emergency Assistance Service Company. Please call the 24-hour Emergency Assistance Hotline if assistance is required)
  i. Emergency Medical Assistance Services
    (a) Emergency medical evacuation or repatriation
    (b) Expenses associated with the transport of the body after death
    (c) Compassionate visit by relatives (the Insured Person must be confined in overseas hospital for more than 7 consecutive days) (a scheduled round-trip economy class airline ticket and a maximum of 5 days and up to HK$1,200 per day for hotel accommodation will be provided)
    (d)  Return of unattended child(ren)3 to Hong Kong
    (e) Return of the Insured Person to Hong Kong after medical treatment
    (f) Hospital admission deposit guarantee
  ii. Assistance Hotline Services (24-hour Emergency Assistance Hotline services including medical advice, travel information, consulate/interpreter/lawyer referral, emergency re-routing arrangements and luggage retrieval etc. For details, please refer to the relevant policy)
 
 
 
 
 
unlimited
100,000
60,000
 
 
 
 
A one-way scheduled airline ticket (economy class) 
A one-way scheduled airline ticket (economy class) 
50,000
-
 
 
 

 

Remarks:
1. Maximum benefit: Insured Person aged over 70 is entitled to 50% of the relevant Plan's maximum benefit (excluding for insured item G).
2. Plan 3 is applicable to Insured Person(s) under Class 1 occupation only.
3. Child(ren) means legitimate child(ren) who is/are unmarried and not at work, and aged between 3 and 17 years old , or a full- time student aged 23 or below. The number of Insured child(ren) is unlimited if "Family" or "Insured and Child(ren)" Plan has been chosen.

 

 

 

Premium1(HK$)
Annual
Monthly
Plan 1
Plan 2
Plan 32
Plan 1
Plan 2
Plan 32
Insured
750
1,500
2,700
65
130
235
Insured and Spouse3
1,380
2,700
4,860
120
235
420
Insured and Child(ren)4
980
1,960
3,400
90
170
310
Family5
1,670
3,280
5,800
145
285
510

Remarks:
1. Premium: If the Insured terminates the Plan during the period of insurance, a minimum premium of at least HK$500 or the amount as required in accordance with the relevant terms of the policy should be payable (whichever is higher). If any claim has been made under the policy during a particular policy year, BOCG Insurance will collect 100% of the annual premium for that particular policy year as the minimum premium.
2. Plan 3 is applicable to Insured Person(s) under Class 1 occupation only.
3. Spouse means the legally married spouse of the Proposed Insured who is aged between 18 and 65 years old (The policy can be renewed up to 75 years old) and a legal resident holding a valid HKID card and ordinarily residing in Hong Kong. The occupation of the spouse should be under either Class 1 or 2.
4. Child(ren) means legitimate child(ren) who is/are unmarried and not at work, and aged between 3 and 17 years old , or a full- time student aged 23 or below. The number of Insured child(ren) is unlimited if "Family" or "Insured and Child(ren)" Plan has been chosen.
5. Family means the Proposed Insured, his/her legally married spouse and their child(ren)4. Insured spouse must be the person whose occupation is under Class 1 or 2.

Premium Payment Methods

I. Auto-pay through bank account with Bank of China (Hong Kong) Limited , Nanyang Commercial Bank Limited or Chiyu Banking Corporation Limited (each"the Bank")
  i. Annual Payment: Please complete the Direct Debit Authorization Form and settle the first year premium with bank account payment transfer or cash or a crossed cheque payable to "Bank of China Group Insurance Company Limited" upon application at any branch of the Bank in HKSAR.
  ii. Monthly Payment: Please complete the Direct Debit Authorization Form and settle the first 3 months premium with bank account payment transfer or cash or a crossed cheque payable to "Bank of China Group Insurance Company Limited" upon application at any branch of the Bank in HKSAR.
II. Payment made by credit card
  i. Annual Payment: Please complete the Credit Card Authorization Form to settle the premium upon application at any branch of the Bank in HKSAR. If you choose to settle the premium by BOC Credit Card 12-Month Interest-free Monthly Instalment, please complete the Interest-free Instalment Direct Debit Authorization Form and swipe the card for confirmation upon application.
  ii. Monthly Payment: Please complete the Credit Card Authorization Form upon application at any branch of the Bank in HKSAR. The first premium payment (3 months premium) will be debited from your credit card account by BOCG Insurance.
III. Payment made by cheque (For Annual Payment Only)
  Please settle the premium with a crossed cheque payable to "Bank of China Group Insurance Company Limited" upon application at any branch of the Bank in HKSAR.

 

 

[Major Exclusions] || [Notes for making a claim] || [Terms and Conditions]

Major Exclusions (For more details and other exclusions, please refer to the provisions of the relevant policy)

Class of occupation of the Insured Person(s) does not fall within the coverage of the Plan; Pre-existing illnesses or physical defects, suicide, pregnancy, AIDS; act of war, civil commotion, act of terrorism; professional sports competition; influence of alcohol, drug addiction; duties as part of the police, fire services or military, any acts violating the law, engaging in flying activities (other than as a fare-paying passenger in a licensed passenger carrying aircraft), participation in dangerous activities or sports, or professional sports do not fall within the coverage of the Plan, either.

Notes for making a claim (For more details, please refer to the provisions of the relevant policy)

The Insured and/or Insured Person must give a written notice to BOCG Insurance and submit the following documents, at his/her own expense, as soon as possible within 30 days after occurrence of the claim event: description of the event with full particulars, medical report, police report and other relevant documents.

Terms and Conditions

• The Plan is governed by the terms and conditions in the relevant policy. Detailed terms and conditions are subject to the official policy document issued by BOCG Insurance. Please refer to the relevant policy document for the details of the insured items and coverage, provisions and exclusions.
• The Plan is underwritten by BOCG Insurance.
• Bank of China (Hong Kong) Limited, Nanyang Commercial Bank Limited and Chiyu Banking Corporation Limited are the agents of BOCG Insurance.
• BOCG Insurance reserves the right to determine in its sole and absolute discretion whether to accept any application for the Plan on the basis of the information submitted at the time of application by the Insured and/or Insured Person.
• BOCG Insurance reserves the right to amend or withhold any terms and conditions in respect of the Plan without prior notice. In case of any dispute, BOCG Insurance reserves the final right on decision.
• This promotional material is for reference only. It is not and does not constitute an offer or an solicitation or recommendation to purchase, sell or provide any insurance products.
• If there is any discrepancy between the English version and Chinese version of this promotional material, the English version shall prevail.

 

 


1. What is the definition of "accidental event"?
An accidental event means a sudden, unexpected and unforeseen event happened in an involuntary manner and caused solely and directly by accident and independent of any other causes, such as bodily injury incurred as a result of an incident of objects being thrown from height.
2. Under what circumstances can the "Home Nursing Allowance" benefit be payable?
If the insured person is confined in hospital due to injury caused by accident and being recommended by a registered medical practitioner to have nursing care services received at home after being discharged from hospital, the actual charges reasonably incurred for such services will be payable (up to 31 days per year).
3. Are there any geographical or time limits on the benefits of the Plan?
Basically, the Plan provides 24-hour worldwide cover but "Emergency Medical Assistance Services" under "24-hour Emergency Assistance Services and Benefits" is only applicable to places outside Hong Kong.
4. What are the benefits for choosing "Family" protection？
(1) Enjoy preferential single premium rate. The premium payable is not based on each insured person and there is no limitation on the number of insured child(ren);
(2) The maximum insurance coverage for the whole policy will be based on the class of occupation of the Proposed Insured only; it is not based on the occupation class of each insured person. For example, if the husband is the Proposed Insured whose type of occupation is Class 1, whereas his insured wife's type of occupation is Class 2, the maximum benefit for the whole policy will be based on the husband's class of occupation, thus his wife can enjoy the coverage of occupation Class 1;
(Note：BOCG Insurance will not provide coverage to any insured person(s) with the Class of occupation not fall within the coverage of the Plan)
(3) Premium discount for more than one person insured in the same policy has already been included in the fixed premium.


5. Do I need to inform BOCG Insurance if my occupation changes during the period of insurance? Will my protection be continued?
Yes, prior written notice must be given to BOCG Insurance on change of occupation. Protection under your insurance policy will continue to be effective on the date such notice is received or on the specified date indicated in the notice (whichever is later) and the cover limits provided will then be based upon your new class of occupation. If the insured person is engaged in a class of occupation not included in the Plan, please contact BOCG Insurance for individual underwriting assessment.
6. How can I be entitled to the "No Claim Renewal Premium Discount" offer? If a claim has been made, how would this offer be affected?
If you have not filed in any claim during the insured period, you can enjoy the following renewal premium discounts for each consecutive renewal year:
• 1st renewal year : 10% premium discount
• 2nd consecutive renewal year : 15% premium discount
• 3rd consecutive renewal year : 20% premium discount
• 4th consecutive renewal year: 25% premium discount
• 5th or above consecutive renewal year: 30% premium discount
If a claim has been filed or paid during any of the above mentioned renewal period, all accumulated "No Claim Renewal Premium Discount" will be cancelled and such accumulation shall re-start from the first day of the coming renewal policy year.
7. Is there a minimum premium in the Plan?
Yes, if the Proposed Insured terminates the Plan during the period of insurance, a minimum premium of at least HK$500 or the amount as required in accordance with the terms of the relevant policy should be payable(whichever is the higher). If any claim is made under the policy during a particular policy year, BOCG Insurance will collect 100% of the annual premium as the minimum premium for that particular year. Nonetheless, if the insured items do not meet your requirements, you can terminate your application by giving written notice to BOCG Insurance within 15-working days after the policy effective date ("Policy Review Period"). If you do not make any claim during the Policy Review Period, all paid premium will be refunded upon termination of the application.
8. If I am holding Personal Accident policies from two insurance companies at the same time, can I claim both policies if an accident happened?
Basically yes. For Credit Card Outstanding Balance Protection, Medical Expenses, Home Nursing Allowance and 24-hour Emergency Assistance Services and Benefits, you can only claim up to the actual expenses incurred in respect of each benefit item.
9. Do I need to renew the policy upon its expiry?
No, after successful enrollment, your policy will be renewed automatically upon successful payment of the premium for the next policy year provided you have not received any notification from BOCG Insurance of any amendment to the terms and/or the premium of the policy before the expiry date of every policy year.

Important Note:
The above FAQs are intended as a general summary of information and for reference only. Details of the coverage of the Plan are subject to the terms and conditions stipulated in the policy issued by BOCG Insurance. Please refer to the policy documents for details of the insured items and coverage, provisions and exclusions. If there is any discrepancy between the English version and Chinese version of this FAQs, the English version shall prevail.

 

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